Error getting file status rule_directory_path
Error code: 10058
Error text: Error getting file status rule_directory_path
Where rule_directory_path represents the path of the rule directory that the relevant scanner component tried to access.
Affected module: brightmail_engine, brightmail_client, and conduit
Product version: Symantec Brightmail Gateway 9.0 and later versions
This error is likely a transient error when a rule is being updated or an inactive rule is being purged. This error may be logged in conduit_log, bmserver_log or in rare case bmclient_log. The error code and the path of the targeted rule directory are provided in the same line of log.
The error is most likely due to a transient situation, and there may be additional errors surrounding this error string in the scanner logs.
If the error does not continue to occur, it can safely be ignored as the system has corrected itself. If necessary, you may also restart the relevant scanner components to ensure that the components function properly. If the issue persists, contact Symantec customer support.
Imported Document ID: HOWTO75080
Subscribing will provide email updates when this Article is updated. Login is required.