You can upgrade the reporting and analytics components from CCS 10.0 or CCS 10.5.1 to CCS Suite 11.0. If your existing CCS version is 10.5, you must first upgrade to 10.5.1, before upgrading to CCS 11.0.
To upgrade, you must ensure that the user in whose context the components and services are installed and upgraded, have the sysadmin privileges on the SQL server. After upgrade, you can later change the user privileges to db_owner.
While upgrading to CCS 11.0, the setup upgrades the following Technical Standards and Regulations by default.
CCS Suite installer upgrades content for the following Technical Standards by default:
CIS Solaris 10 Benchmark v4.0
CIS Benchmark v1.1.2 for Red Hat Enterprise Linux 5.0 and 5.1
CIS Oracle Database Server 11g Security Benchmark v1.0.1
CIS Security Configuration Benchmark For Microsoft Windows Server 2008 and Windows Server 2008 R2 v1.1.0
Security Essentials for Microsoft SQL Server 2008
CCS Suite installer upgrades content for the following Regulations by default:
COBIT 3rd Edition
PCI DSS v2.0
IT Control Objectives for Sarbanes-Oxley 2nd Edition
HIPAA 45 CFR Part 164 - Security Rule
You can install or upgrade more content using the CCS Content installer.
CCS 11.0 integrates the Directory Server components in the CCS Application Server. As a result the concept of distributed installation is now replaced with the concept of scale-out installation, wherein you only need to install the CCS Application Server on one computer and keep adding one more CCS Managers as per your sizing requirements. However, for deployments containing stand-alone installation of the CCS Directory Server, CCS 11.0 provides a setup to upgrade such Directory Server to version 11.0.
In the distributed setup mode of installation, you must upgrade the components in the following order:
CCS Directory Server
Upgrade the CCS Directory Server to CCS Suite 11.0 Directory Server
To reduce any risk of installation failure during upgrade to the CCS 11.0, you must install the Microsoft patch, http://support.microsoft.com/kb/958655.
The installer places a copy of the installation files in the media cache folder. On the Windows Server 2003 computers, the media cache is in the folder, C:\Documents and Settings\All Users\Application Data\Symantec\CSM-RA\MediaCache.On the Windows Server 2008 computers, the media cache is in the folder, C:\ProgramData\Symantec\CSM-RA\MediaCache. These files require approximately 1.2 GB.
If you are upgrading from 10.0 to 11.0, after you upgrade the CCS components, you must migrate the databases to the latest database schema.
The migration of the CCS databases can be performed using the utility, MigrationUtility.exe. This utility is located in the <installation directory>/Symantec/CCS/Reporting and Analytics/ folder of the installed product.
Based on the amount of data that you want to migrate, the time taken to perform data migration and generate the mandate and policy metrics can vary.
Data migration is not required if you are upgrading from CCS 10.5.1 to CCS 11.0.