The health information and status information lets users view the configuration details of the infrastructure components. The information can be used to detect and diagnose any issues. You can also the export the data to an XML format.
See About the health and status of a component.
If an error appears, manually run the Refresh Health Status task from the Settings > Map view or the Settings > Grid view.
See Refreshing the health and the status information.
To view health and status of a component
Go to Settings > System Topology.
In the Map view or the Grid view, right-click a component and then select Health and Status Details.
In the Health and Status Details dialog box, you can view the following information:
Displays the updates that are downloaded and are ready to be installed.
Host Machine Details
Displays the details of the host machine on which the selected Control Compliance Suite component is installed.
Displays the details about the selected component.
Production Database Details
Displays the details of the SQL Server host and the list of the databases that are installed on the SQL Server host.
Report Server Details
Displays the details of the SQL Server host, the reporting database, and the schema versions of the various modules.
Displays the logging settings and statistics.
If the default log location is modified, then the log file information is not displayed here. Only the log files that are stored in the default location appear here.
App. Config Details
Displays the details of the application configuration files.
Integration Bridge Details
Displays all the integration bridge interfaces and the available endpoints.
Data Collector Configuration Details
Displays the data collectors that are configured on the CCS Manager.
See About the health and status of a component
See About the Map view
See About the Grid view
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This will clear the history and restart the chat.