When you perform an Asset import, the import jobs from a single site may run more slowly than jobs from other sites. If a slow import happens, the following may be the cause:
One of the CCS managers in a Collector role that retrieves data from the site has failed.
Correct the fault that prevents the CCS manager from operating properly.
Temporarily unregister the CCS manager, then register it again when repair is complete.
Temporarily move the CCS manager to a site with no assets.
See Unregistering a CCS Manager
See About troubleshooting
See Asset import troubleshooting
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This will clear the history and restart the chat.