The error System.DirectoryServices.DirectoryServicesCOMException may appear when you open a dashboard panel in the Web Console.
This error can occur because you have the Service Principal Names (SPNs) set incorrectly on the Control Compliance Suite (CCS) Application Server.
You should use the <install directory>\Application server\CCSSPNUtil.exe utility to verify that the SPNs are set correctly for the Application Server, and that there are no duplicate SPNs set.
<install directory>\Application server\CCSSPNUtil.exe
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This will clear the history and restart the chat.