The CCS Data Migration utility lets you migrate the data of the various CCS modules. The CCS Data Migration utility extracts the SQL connection details from the Application Server and shuts down the Application Server Service. After the migration is complete, the Application Server Service is automatically restarted.
Navigate to the <Install Directory>\Reporting and Analytics.
By default, the <Install Directory> is C:\Program Files\Symantec\CCS\Reporting and Analytics folder.
In the Migrate Application Data dialog box, by default, all the applications are checked.
You must not uncheck the option, Reports and Dashboards data in the utility.
Click Migrate to start the database migration process.
The Evidence Management, Reports and Dashboards data, Asset data, and Policies are migrated by the utility. You can view the progress of the migration in the Status pane.
The status pane also shows the status of post migration operations. For the Reports and Dashboards data, the post migration operation includes triggering of the synchronization job for the reporting database. You can track the status of the synchronization job through the jobs workspace.
After migration is complete, click Finish.
In case of an error, click View Errors to view the error details.