Installing Oracle Instant Client for data collection on Oracle
If you are collecting data on the Oracle platform, you require the Oracle Instant Client 10.2.0.4 files to run on the CCS Manager. If the files are not present on the CCS Manager then the data collection job for Oracle fails and the following error message is displayed:
Oracle Data Collector: An error occurred during query execution. The 'Symantec CCS Oracle Database' data-collection module could not be initialized.
To install Oracle Instant Client 10.2.0.4
Locate the Oracle Instant Client version 10.2.0.4 files on your Oracle product support website and download the Instant Client Package - Basic package.
Unzip the contents of the package to a directory at a known location.
Symantec recommends that the Oracle Instant Client files must not be stored in the Control Compliance Suite installation directory.
Add the directory path to the PATH environment variable at system level.