Symantec Messaging Gateway keeps log records of component activity on Symantec Messaging Gateway. If any part of Symantec Messaging Gateway does not work properly, you can view logs to investigate the problem. Even if you do not notice any problems, Symantec recommends that you view logs regularly to check the status of the components.
View the events that are logged for the Control Center, Scanners, directory data service, and Quarantine.
If any part of Symantec Messaging Gateway does not work properly, you can view logs to investigate the problem. Even if you do not notice any problems, Symantec recommends that you view logs regularly to check the status of the components.
Ensure that your log database does not exceed a maximum limit.
Depending on your environment and the log level that you specify, the log database can quickly increase to an unmanageable size. To prevent expansion, Symantec Messaging Gateway provides controls for specifying a maximum database size (the default is 50 MB). It also provides a log Expunger utility which purges older logs and prevents the database from exceeding the set limit (the default setting is daily). Users may also create custom configurations to meet specific or temporary needs.
Symantec Messaging Gateway includes an enhanced logging feature that allows system administrators to enable alerts when logging disk space on Scanners nears or reaches capacity. When the default threshold levels are reached, the system shifts to a reduced or halted logging mode and sends an email notification to the specified administrator. You will need to enable the low disk space alerts to receive this notification.
View a list of options for clearing disk space on the Control Center and Scanner appliances. Use these options if you have determined that low disk space availability currently affects system performance.