Notifying a file server when definitions are updated

HOWTO79647
Last Updated October 20, 2014

Notifying a file server when definitions are updated

This topic explains the options that are configured using the Core server with user interface mode. to work with the Core server only mode.

When the RPC client receives a request for a file from a user, it checks its cache for the file. If the file is not found, the client sends the file to Symantec Protection Engine for scanning. When Symantec Protection Engine returns a clean file to the RPC client, the client stores the file in its cache. The cached file is sent to the user and any subsequent user who requests that file. This process conserves scanning resources.

You can configure Symantec Protection Engine to automatically notify the RPC client that Symantec Protection Engine has new definitions. This notification prompts the RPC client to clear its cache of scanned files, and the process begins again. New requests for files are sent to Symantec Protection Engine for scanning and then cached. Files that are in the cache are sent to the requesting user.

Note:

The process of sending notifications to the file server about definition updates can consume system resources, depending on how often you schedule LiveUpdate. To minimize the impact on performance, you can send the notification on demand, as needed.

You can configure Symantec Protection Engine to automatically notify the network file server of updated definitions after a LiveUpdate occurs. You can also notify the file server on demand, as needed.

To automatically notify a file server when definitions are updated

  1. In the console on the primary navigation bar, click Configuration.

  2. In the sidebar under Views, click Protocol.

  3. In the content area under RPC Configuration, select the Automatically send antivirus update notifications check box.

    This option is disabled by default.

  4. On the toolbar, select one of the following options:

    Save

    Saves your changes.

    Use this option to continue making changes in the console until you are ready to apply them.

    Apply

    Applies your changes.

    Your changes are not implemented until you apply them.

To notify a file server on demand when definitions are updated

  1. In the console on the primary navigation bar, click Configuration.

  2. In the sidebar under Views, click Protocol.

  3. Under Tasks, click Send AntiVirus Update Notification.

See About working with the RPC protocol.

Imported Document ID: HOWTO79647
Legacy ID: v15198188_v80846623

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