If Symantec Protection Engine is installed on Windows and you change the protocol setting to RPC through the console, you might need to change the service startup properties to identify an account that has the appropriate permissions. You might also need to change the service startup properties if you edit the list of RPC clients.
If your client uses RPC, the account that you assign to the Symantec Protection Engine service must have all of the following rights and permissions:
Access rights to the RPC clients
Domain administrators or backup operators privileges
Local administrator permissions on the computer on which Symantec Protection Engine runs
Rights to run as a service
If your client uses the Native protocol, the account that you assign to the Symantec Protection Engine service must have access rights to any shared drives or Universal Naming Convention (UNC) paths for which you want to provide scanning services. This account should also have Change permission so that Symantec Protection Engine can delete the infected files that it cannot repair.
To edit the service startup properties
In the Windows Control Panel, click Administrative Tools.
In the list of services, right-click Symantec Protection Engine, and then click Properties.
In the Properties dialog box, on the Log On tab, click This account.
Type the account name and password for the account on which Symantec Protection Engine runs.
Use the following format for the account name:
Stop and restart the Symantec Protection Engine service.
Imported Document ID: HOWTO79650
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