You can use Intelligent Update packages to update definitions in isolated networks.
To disable Intelligent Update package for Windows
At the command line, change directory to Symantec Protection Engine AntiVirus definitions directory.
The directory for 32-bit platform is as follows:
C:\Program Files\Symantec\Scan Engine\Definitions\AntiVirus
The directory for 64-bit platform is as follows:
C:\Program Files (x86)\Symantec\Scan Engine\Definitions\AntiVirus
Run the following script to disable the Intelligent Update package:
To disable Intelligent Update package for Solaris or Linux
Change directory to the Symantec Protection Engine AntiVirus definitions directory.
The directory is as follows:
See Enabling definition updates through Intelligent Update.
See Updating definitions using Intelligent Update.
See About Intelligent Update.
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This will clear the history and restart the chat.