The search function is optimized for searching a large number of messages but can lead to unexpected search results.
Consider the following tips and information to help you conduct searches in Spam Quarantine:
Tokens are matched with substring semantics. Searching for a subject with the search target <in> will match "Lowest rate in 45 years," "RE: re: Sublime Bulletin (verification)," "Up to 85% off Ink Cartridges + no shipping!," and "Re-finance at todays super low rate."
Multiple word searches
If any word in a multiple word search is found in a message, that message is considered a match. For example, searching for red carpet match "red carpet," "red wine," and "flying carpet."
All text searches are case-insensitive. For example, assume you type emerson in the From box. Messages with a From header that contains emerson, Emerson, and eMERSOn all appear in the search results.
To search for an exact phrase, enclose the phrase in " " (double quotes).
You can use * (asterisk) to perform wildcard searches. It also functions as a logical AND character.
Even a single character is treated as a substring target.
You can search on special characters such as & (ampersand), ! (exclamation point), $ (dollar sign), and # (pound sign).
If you search for multiple characteristics, only the messages that match the combination of characteristics are listed in the search results. For example, assume you type LPQTech in the From box and Inkjet in the Subject box. Only the messages that contain LPQTech in the From: header and Inkjet in the Subject: header appear in the search results.
Forged header information
Spammers usually "spoof" or forge some of the visible messages headers such as From and To and the invisible envelope information. Sometimes they forge header information using the actual email addresses or domains of innocent people or companies.
Time to perform a search
The amount of time it takes to perform the search depends on how many search boxes you use and the number of messages in the mailbox. Searching in the administrator mailbox takes longer than searching in a user's mailbox.