You can specify configurable message management options for an unlimited number of policy groups that you define. Policy groups collect the spam, malware, and content filtering policies for a set of users.
When Symantec Messaging Gateway processes a message, the results for each sender or recipient can differ, based on policy group membership. If an inbound message goes to recipients in more than one policy group, the message is processed for the recipients in each policy group according to the filtering policies assigned to that policy group. For an outbound message, it is the sender's policy group that determines processing.
By default, policy groups that you create are assigned the default filter policies for spam and viruses (there is no default for content filtering policies). After you create your own filter policies, you can assign different filter policies to different policy groups.
For a particular recipient or sender who is a member of more than one policy group, only the group with the highest group precedence applies. Policy group precedence is determined by the order of groups on the Policy Groups page.
The Default policy group is always the last group in the list. You cannot change the precedence of the Default policy group.
If you have enabled probe participation, the Probe Account policy group appears in the list of policy groups. If only this list does not have pre-existing custom policy groups, then Probe Account policy group is the first group in the list. You can change the precedence of the Probe Account policy group. When you choose to edit the Probe Account policy group, the Probe Accounts page appears.
The policy group management options let you do the following:
Set policy group precedence, which determines the filter policies applied to each message.
Edit policy group membership and actions.
Enable and disable policy groups.
Delete policy groups.
View policy group information for particular users.