You can delete a content incident folder that you create when you no longer need it. However, you cannot delete the default Informational Incidents folder or the Quarantine Incidents folder.
Before you delete a folder, you may want to ensure that all of the items in the folder have been reviewed and addressed as needed. You must also delete the action to log incidents to the folder from any content filtering policies in which it is used. Symantec Messaging Gateway lets you know which policies use that folder in an action when you attempt to delete it.
To delete a content incident folder, you must have Full Administration rights or rights to modify policies.
In the Control Center, click Content > Settings > Content Incident Folders.
Check the box beside the content incident folder that you want to delete.
Check the box beside Content Incident Folders to select all of the folders.
In the confirmation dialog, click Delete.
A message appears at the top of the page to indicate the content filtering policies in which an action to log incidents to this folder occurs. Delete or modify this action in these policies first, then repeat this procedure.
Imported Document ID: HOWTO92520
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