Table: Virus message settings describes all the ways you can configure suspect virus message settings. You can perform these tasks as needed in any order.
Table: Virus message settings
Select the language encoding when necessary.
In most cases, the Auto-detect setting properly determines the language encoding for a message in Suspect Virus Quarantine. However, the Control Center may not be able to determine the proper language encoding for some messages. If the message is garbled, select the language encoding most likely to match the encoding that is used in the message.
Schedule when Symantec Messaging Gateway should automatically release messages in the Suspect Virus Quarantine.
You can choose the maximum amount of time a message can be held in Suspect Virus Quarantine. After the period of time that you specify, messages are automatically released from Suspect Virus Quarantine and rescanned with updated virus definitions.