Follow the steps below to enable or disable sender groups.
See Enabling or disabling good and bad sender group members.
See Editing good and bad sender group members.
To enable or disable good or bad sender groups
In the Control Center, click Reputation > Policies > Bad Senders or Reputation > Policies > Good Senders.
A black hyphen in the Enabled column indicates that the entry is currently disabled. A green check in the Enabled column indicates that the entry is currently enabled.
Check or uncheck the boxes next to the groups that you want to enable or disable.
Click Enable or Disable.
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This will clear the history and restart the chat.