Creating and installing an installation package for offline installation
To install the IT Management Suite (ITMS) solutions on a computer that does not have an Internet connection, you must create an installation package. You create an installation package using a computer that has IT Management Suite solutions already installed on it. You then download or copy the entire installation package on a computer that does not have an Internet connection, and then execute the installation. The Symantec Installation Manager lets you create the installation package in the form of a compressed executable file.
The installation package that can be used for offline installation contains the following types of files:
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Solution installer files
The .msi
files are all the installation files that are required to install the solutions and optional components that you selected when you created the package.
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License files
The installation package includes any licenses that you purchased for the solutions that are currently installed on the computer.
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Product listing file
The product listing file, .pl.xml
file is a platform-neutral XML file that the Symantec Installation Manager uses to install the IT Management Suite solutions.
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Symantec Installation Manager installer file
The Symantec Installation Manager installer file, SymantecInstallationManagerSetup.exe
file, lets you install the Symantec Management Platform and IT Management Suite solutions.
You can use the Symantec Installation Manager to create an installation package for 32-bit operating system and for 64-bit operating system. The Symantec Management Platform 7.0 is a 32-bit platform, whereas the Symantec Management Platform 7.5 is a 64-bit platform. You can use the same installation package to install Symantec Management Platform 7.0 or Symantec Management Platform 7.5.You can also update the installation package that you had previously created.
See Updating an installation package for offline installation
You can create an installation package even on a computer having an operating system which does not support the installation of Notification Server, which is the central component of the IT Management Suite. Only Microsoft Windows Server 2003/2008 platform supports the installation of Notification Server. Microsoft Windows XP/7 does not support the installation of Notification Server, but they do support the installation of the Symantec Installation Manager. However, not all Symantec Installation Manager functionality is available on Windows XP (x86 and x64) and Windows 7 (x86 and x64).
The following table describes the features of Symantec Installation Manager that different Windows operating systems support.
Table: Available Symantec Installation Manager features on different Windows operating systems
Operating system on which the Symantec Installation Manager can be installed |
Available Symantec Installation Manager features |
Microsoft Windows Server 2003 |
All Symantec Installation Manager features |
Microsoft Windows Server 2008 |
All Symantec Installation Manager features |
Microsoft Windows XP |
All Symantec Installation Manager features |
Microsoft Windows 7 |
Only the Create Installation Package feature |
The procedure for creating an installation package and installing the IT Management Suite solutions on a computer with no Internet connectivity involves the following steps:
To create an installation package for offline installation
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Install the IT Management Suite solutions on a computer that has Internet connectivity.
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Start the Symantec Installation Manager on the computer.
See Launching the Symantec Installation Manager.
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If the Install New Products page appears, click , and click to confirm the cancellation.
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On the Installed Products page, click .
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On the Products page, specify the following details, and then click :
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In the list, select the solutions to be included in the installation package.
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In the field, browse and select the path where the package file must be created.
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On the Optional Installations page, select the optional components that you want to include in the package, and then click .
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On the End User License Agreement page, select the check box, and then click .
If you need to change the product selection, click twice.
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On the Contact Information page, enter your contact information details, and then click .
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(Optional) On the Product Licensing page, apply licenses for the solutions that you have selected, and then click .
If you do not apply licenses, then by default the trial licenses are applied when the solutions are installed. You can use the Symantec Installation Manager to apply licenses at any time after the installation is completed.
See Applying licenses to a product.
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On the Review Package Details page, review the information about the installation package, and click .
The package is created and is saved at the location that you specified. The installation package follows the following naming convention:
Symantec_Install_Package_<date>_<timestamp in 24-hour format>.exe
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On the Installation Package Complete page, click .
You can store the installation package .exe
file on a portable device or on a shared folder of the computer. You can then copy the installation package to a computer with no Internet connectivity where you want to install the ITMS solutions.
To install the installation package on a computer with no Internet connectivity
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Log on as an administrator on the computer without Internet connectivity where you want to install the IT Management Suite solutions.
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Copy the installation package .exe
file to the computer where you want to install the ITMS solutions.
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Run the compressed executable file to extract the installation package files.
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After the installation files are extracted, you are prompted to launch the Symantec Installation Manager setup. Click to confirm the action.
The installation files are extracted at the Altiris\Components
folder to the location where you stored the .exe
file.
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On being prompted, confirm to select and start the installation of the Symantec Installation Manager.
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Upon completion of the Symantec Installation Manager installation, restart the computer when prompted.
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After you have restarted the computer, launch the Symantec Installation Manager.
See Launching the Symantec Installation Manager.
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Install the required IT Management Suite solutions on the computer.
See About performing post-installation tasks
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