Creating and installing an installation package for offline installation

To create an installation package for offline installation

1. Install the IT Management Suite solutions on a computer that has Internet connectivity.

2. Start the Symantec Installation Manager on the computer.

   See Launching the Symantec Installation Manager.

3. If the Install New Products page appears, click Cancel, and click Yes to confirm the cancellation.

4. On the Installed Products page, click Create installation package.

5. On the Products page, specify the following details, and then click Next:

   • In the Available Products list, select the solutions to be included in the installation package.

   • In the Output location field, browse and select the path where the package file must be created.

6. On the Optional Installations page, select the optional components that you want to include in the package, and then click Next.

7. On the End User License Agreement page, select the I accept the terms in the license agreements check box, and then click Next.

   If you need to change the product selection, click Back twice.

8. On the Contact Information page, enter your contact information details, and then click Next.

9. (Optional) On the Product Licensing page, apply licenses for the solutions that you have selected, and then click Next.

   If you do not apply licenses, then by default the trial licenses are applied when the solutions are installed. You can use the Symantec Installation Manager to apply licenses at any time after the installation is completed.

   See Applying licenses to a product.

10. On the Review Package Details page, review the information about the installation package, and click Begin build.

    The package is created and is saved at the location that you specified. The installation package follows the following naming convention:

    Symantec_Install_Package_<date>_<timestamp in 24-hour format>.exe

11. On the Installation Package Complete page, click Finish.

    You can store the installation package .exe file on a portable device or on a shared folder of the computer. You can then copy the installation package to a computer with no Internet connectivity where you want to install the ITMS solutions.

To install the installation package on a computer with no Internet connectivity

1. Log on as an administrator on the computer without Internet connectivity where you want to install the IT Management Suite solutions.

2. Copy the installation package .exe file to the computer where you want to install the ITMS solutions.

3. Run the compressed executable file to extract the installation package files.

4. After the installation files are extracted, you are prompted to launch the Symantec Installation Manager setup. Click OK to confirm the action.

   The installation files are extracted at the Altiris\Components folder to the location where you stored the .exe file.

5. On being prompted, confirm to select and start the installation of the Symantec Installation Manager.

6. Upon completion of the Symantec Installation Manager installation, restart the computer when prompted.

7. After you have restarted the computer, launch the Symantec Installation Manager.

   See Launching the Symantec Installation Manager.

8. Install the required IT Management Suite solutions on the computer.