Starting a Serial-over-LAN (SOL) remote control session
(Intel AMT only)
The Intel AMT feature Serial-over-LAN (SOL) redirects the remote computer's screen text output to a virtual serial port that Real-Time System Manager can read and display in the Symantec Management Console. For example, this feature lets you access the remote computer's BIOS using the remote terminal window and change BIOS settings, or watch the boot process.
To use this feature with the Intel AMT client computers that are configured in secure mode, their Fully Qualified Domain Name (FQDN) must be resolved correctly on the Notification Server computer. Also, you must configure the connection profile to use the right certificates for authentication.
If the SOL session cannot start, make sure that the Intel AMT device is configured to allow this functionality.
In the navigation pane, under Real-Time Consoles, click Real-Time System Manager > Management Operations > Manage Power State and Redirection.
To create a new SOL session after you turn on the target computer, in the right pane, under Redirection options, check Display task progress and remotely control computer.
Note that, if the session is closed from the client side (for example, the computer is restarted locally), the Remote Control Terminal is not closed automatically. In this case, you must close the terminal window manually.
Boot redirection to local devices (PXE server, CD-ROM, local HDD) is not supported during a SOL remote control session. You can only redirect the boot to a remote device (CD or floppy image, remote CD-ROM, or to a server).
If there is already an active SOL session, it is terminated when the task runs.
(Optional) To change the BIOS settings remotely during the SOL session, check Enter BIOS on startup.
Note that, when you exit the BIOS on the client computer, the client computer stops sending the information to the terminal. However, the Remote Control Terminal windows is not closed automatically. In this case, you must close the terminal window manually.