Several types of users interact with the Software Portal. Each type of user has its own privileges and responsibilities. The security privileges in Notification Server let specific user roles manage and approve the users' software requests.
This administrator requires Software Portal privileges to administer software requests.
The Software Portal administrator's tasks are as follows:
Approve users' software requests when necessary.
For example, the administrator might approve a request that the manager is not allowed to approve.
Approve any user's request when a manager is not available.
Deliver the approved software that is not in the Software Catalog or that is not assigned to the user.
The same person might perform both the Software Portal administrator and the Software Catalog administrator roles.
Administrator, Software Catalog
The Software Catalog administrator manages the Software Catalog, which represents the software that is known to be in your organization. This administrator requires the following three Software Management privileges: Manage Software resources, Manage Software Library settings, Create Software deliveries.
The Software Catalog administrator's tasks in the Software Portal are as follows:
Define the software that appears in the Software Portal for specific users or groups.
Pre-approve software for specific users or groups.
Pre-approval streamlines the request process by eliminating the need for additional intervention from the manager, administrator, or help desk. For example, the administrator can pre-approve a group of software tools that users in a specific department require.
The Software Portal manager approves users' software requests in the Software Portal. The manager can be any employee in your organization who has the authority to allow users to acquire software. Typically, a department manager fills this role.
Because the Software Portal is installed on the client computer, the manager can approve requests without access to the Symantec Management Console.
The Software Portal manager requires Software Portal privileges to manage and approve software requests.
The user on a client computer submits requests for software on the Home page in the Software Portal. The user can be any employee in the organization who needs software.
Because the Software Portal is installed on the client computer, the user can create requests without access to the Symantec Management Console.
Typically, users do not have access to the Symantec Management Console and do not have Notification Server security roles.
The Software Portal user rights of the local users do not replicate from the parent Notification Server computer to its children.
Imported Document ID: HOWTO93558
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