You can view reports to get information about the actions that you perform in Software Management Solution.
Predefined reports let you easily view and analyze your Software Management Solution data. The reports are grouped in folders by type in the Symantec Management Console.
You can also create your own custom reports.
By default, all the Software Management Solution reports support resource scoping, which limits the data that users can access based on their security roles.
The Software Management Solution reports use the scoping feature as follows:
When a user runs a report, the report contains only the data that the user has permissions for.
When a user saves a snapshot of a report, the snapshot is scoped according to that user's permissions. The users who have a lower security role than the original user cannot view the snapshot. The users who have a higher security role than the original user can see only the data that the original user was allowed to access.
You can clone a report and edit the clone's SQL query to customize how the data is scoped when it is extracted for that report. You can also include scoping information when you create an SQL query for a custom report.
You can clone a report and edit the clone to select the fields that are scoped when data is extracted from that report's snapshots.
Table: Types of predefined reports in Software Management Solution
Report type and folder
6.0 Legacy Reports
Contains the reports that appeared in Software Delivery Solution 6.x. This folder does not contain any custom reports that were defined in 6.0.
The Legacy Reports can contain data from Software Management Solution 7.x as appropriate. They can also contain any data that you might have migrated from Software Delivery Solution 6.x.
Contains the reports that display information about the Windows Installer applications that are broken or that have inaccessible source paths.
Contains the reports that display information about the compliance actions and the remediation actions that Managed Software Delivery performs.
Contains the reports that display information about the status of the software downloads and executions.
If you migrated software delivery data from Software Delivery Solution 6.x, the new delivery reports contain data from both 6.x and 7.x.
Contains the reports that display the status of software requests that are made through the Software Portal.
Virtualized Software Resources
Contains the reports that display information about the actions (events) that have been performed on the virtual layers that are installed on client computers.
To run a Software Management Solution report
In the Symantec Management Console, on the Reports menu, click All Reports.
In the left pane, expand Software, and then expand the folder that contains the report that you want to run.