The emergency policy update allows Managed Software Delivery policies to be rapidly deployed throughout an environment without waiting for the normal agent configuration update interval. Managed Software Delivery policies are only available with Software Management Solution installed. For this reason, to use the emergency policy update feature you need to ensure that you have Software Management Solution installed.
This feature is intended for emergency situations only, when you need to distribute a software package as quickly as possible. This process can apply a heavy load to your system, so it should not be used as a normal method for delivering software policies.
The emergency policy update can be used in replication and hierarchy as well. The emergency policy update first checks if the current Notification Server computer supports hierarchy and it has child-level Notification Server computers. If any child-level Notification Server computers are found for the current Notification Server computer, then it starts replication immediately. After replication is completed, the emergency policy update is executed on the child-level Notification Server computers.
On the Internet-managed computers that use Cloud-enabled Management the emergency policy update only works like a schedule. The Symantec Management Agent receives the policy according to the respective schedules of either the configuration update schedule or when client checks for new tasks. In such cases, the Notification Server computer cannot notify the computers of the pending tasks using the tickle component of Task Management.
When you start an emergency policy update, Symantec Management Platform sends out the appropriate client tasks. These are sent first to all of the package servers that are assigned the relevant package, forcing those package servers to update their configuration. Second, client tasks are sent to all of the Symantec Management Agents that the policy targets, forcing those agents to update their configuration. These client tasks ensure that the relevant package servers download the required package as soon as possible. They also ensure that the targeted agents also receive the policy as soon as possible.
Note that the policy still controls how and when the software package that the updated policy specifies is installed on a managed computer. The emergency policy update is a mechanism for distributing the policy as quickly as possible. The emergency policy update delivers the Managed Software Delivery policy only, not software.
You can perform an emergency policy update on Managed Software Delivery policies to distribute a software package as quickly as possible.
Note the scenario when a Managed Delivery policy is scheduled to run once and has already been received and evaluated on the targeted computer. If at this moment the emergency policy update is launched, the policy does not re-evaluate again.
When you run an emergency policy update, you can monitor progress and results with the emergency policy update reports. You can choose to have the appropriate status report displayed in a new window when you start an emergency policy update.