How to reinstall the Altiris Agent for Macintosh after deleting the Altiris Agent directory
Last Updated September 17, 2008
Question I deleted the Altiris Agent for Macintosh directories and cannot reinstall the agent. How can I resolve this?
Answer If the directories for the Agent for Mac have been deleted, a subsequent attempt to reinstall the agent will fail. In Notification Server 6, the directory is /Applications/Utilities/Altiris/NSAgent/.
Move the /Library/Receipts/AltirisAgent.pkg receipt file to the trash or delete it from a terminal window command line. The push installation should then succeed. This applies to both a Push installation from the Notification Server console and a manual installation running 'aex-bootstrap <NS servername>'.
The installation process has several validation rules. Among other things, it will check /Library/Receipts/AltirisAgent.pkg for a plist file that contains the current version of the agent, as shown here: