How can I remove licenses from Symantec Management Platform (SMP) 7.x/8.x?

Symantec Management Platform 8.x provides a removal tool that you can use. It is called RemoveLicense.exe, which can be found under <install drive>:\Program Files\Altiris\Notification Server\bin\Tools. 

1. Run RemoveLicense.exe. A GUI will open. It will display all the installed licenses with its information.
   
   
    
2. Select the Solution(s) license(s) that you will like to remove. Then click Remove.

Note: You can reapply the licenses using the Symantec Installation Manager ( SIM ) functionality.
 

If for some reason you cannot run the RemoveLicense.exe tool, you can try to uninstall the licenses manually from the certificates installed on your Notification Server.

To manually remove licenses, you can perform the following steps (8.1 and later):

1. Move files from "C:\ProgramData\Symantec Shared\Licenses".  Keep them handy in case you need to 'reinstall' them.
2. Start Task Scheduler and run "NS.Internal Licensing Refresh Item.{e8136a00-759c-4471-addc-b1d9e58cb5bd}"
3. Use SIM to install needed licenses.
   
   Note: If you remove all licenses, it will remove all licensing from the Notification Server similar to the way the license removal tool did. If you do not need to remove everything, you can find a specific license that will need to be removed by opening each license file and viewing the details. 

After deleting the license files, go to the Symantec Installation Manager’s Licensing page (Start > All Programs > Altiris > Symantec Installation Manager > Add/Update Licenses) and check if the licenses are still installed. 

Note: You can reapply the licenses using the Symantec Installation Manager (SIM) functionality as documented in the following KB:

180500 How to Install licenses in Installation Manager