What the Inventory Clean Up task does
The CMDB task Inventory Clean Up is designed to do two things:
If the purpose of using the Inventory Clean Up task is part of the retirement process for computers at the customer's company, this alone does not retire computers or remove the Symantec Management Agent or the Inventory plug-in. The following is a best practices article about how to retire computers:
Best practices for retiring a computer
How to configure the task
Running the task in a hierarchy
CMDB and Asset Management are not supported in a hierarchy, nor do they support their data being replicated. This can result in several hierarchy-related issues therefore:
More information about this policy can be found in the following article:
Does Asset Management or CMDB Solutions support hierarchy and stand-alone replication rules?
If the Inventory Clean Up task fails to remove the inventory and set IsManaged to 0 for the expected computers, ensure the following is checked:
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This will clear the history and restart the chat.