Creating an automation library in Workflow Manager
You can create a new automation library for the existing Incident Management, Change Management, Problem Management services, or create a new service.
To create an automation library using Workflow Manager
Create an Integration Library with User Defined Type with DB Mapping (ORM) generator type, by executing the following steps:
On the computer, click Start > All Programs > Symantec > Workflow Designer > Workflow Manager.
In the Workflow Manager application, click File > New Project.
In the New Project window, under the Project Types tab, click Integration.
Specify the project name, browse and select the workflow directory, and then click OK.
In the Create Generator dialog box, select the User Defined Type with DB Mapping (ORM) from the Authoring generator type, and then click OK.
Add process data class to the newly-created generator, by executing the following steps:
In the Type Designer window for the newly-created generator, click Add > Add process data class.
In the Add Type dialog box, specify the name, and then click Add.
In the Type Designer window for the newly-created generator, click Add Property.
In the Add Property dialog box, specify the following preferences, and then click Add:
User interface element
Specify the name for the property.
The data type of the property. If you want to use a data type that is not available in the list, you can import it in an assembly. See See Adding an assembly to a generator.
One or Many options
Specifies whether the property is a single value or an array. Select the One option or the Many option.
Override field name check box
Specifies whether the name of the property overwrites the name of the column with the name of this property. This property applies only if the target column already exists and has a name that is different from the name of the property.
To enable this property, select the check box and then enter a name in the adjoining field.
Override Type Converter check box
Specifies whether the generator uses a type converter other than the default. By default the generator uses the GenericRelationalMappingFieldConverter.
To enable this property, select the check box and then select a new type converter that is available from the adjoining list.
Override SQL Data Type check box
Specifies whether the property uses a SQL data type other than the default. The default SQL data type appears in the SQL Date Type Read Only property.
To enable this property, select the check box and then enter a new SQL data type for this property to use.
Indexed check box
Creates a database index on the field. This option improves the query performance when you query by the field if your table contains a large amount of data.
After you have entered the required properties, click Next.
On the Indexes page, specify the type, and click Add to add indexes to the properties that you created in the Type Designer page. Click Next.
On the Settings page, specify the namespace to identify the generated component library, and then click Next.
On the Components page, select the data types for which you want to create components, and then click Finish.
A new integration library with a DB Mapping (ORM) generator type is created.
On the Generators Management page, click Add.
In the Create Generator dialog box, select the Automation Library Generator from the Enterprise Resources generator type, specify the name, and then click OK.
In the Automation Library Generator wizard, specify the following options:
In the Automation Library Generator dialog box, read the instructions, and then click Next.
In the Choose Service ID dialog box, select the Specify Service ID option, specify the required entries, and then click Next.
In the Select Process Data (ORM) Types dialog box, select the newly-created ORM process data type, and then click Finish.
In the Integration Library dialog box, click Compile and Close.
A new automation library is created.
Using the newly-created automation library in Process Manager portal
After you create an automation library, you can import the newly-created automation library, and use the service type and data types from the Process Manager portal.
To use the newly-created automation library in the Process Manager portal
Log on to the Process Manager portal with an administrator account, preferably native admin account. For example, email@example.com.
Click Admin > Portal > Plugin Upload.
In the page that is displayed, execute the following steps:
Select Plugin Type as Automation Library.
In the Upload Plugin field, browse and select the .dll file of the newly-created automation library from the following path: