Question: I can't find where Asset Management, using Software Compliance, lists the available Software License count for each license. Is this listed somewhere?
Answer: Asset Management does not track or list how many Software Licenses are available. Instead, it totals all Software Purchase Quantities for the Software Product. This works in the following way:
Using Software Compliance with Authorized Client lists
Software Compliance does not take into account Authorized Client lists as it counts the total Quantities of Software Purchases for the Software Product, not per Software License, for the Software Product Licensing Compliance report. There is no feature in the Symantec Management Platform that can do this as Asset Management is not designed to work like this, as described above. It's possible, however, to theoretically obtain this data by using a SQL script that could then be used in a custom report. The following information is provided "AS IS" as a convenience to the customer, that they may be able to make use of this on their own or via a consultant, to devise their own new functionality.
Basic Software Compliance SQL script
A SQL script would need to evaluate many Software Compliance-related tables and views in the Altiris database. These can include the following:
The following is an example of how to use all of these tables and views together:
SELECT slp.SoftwareProductGuid, slp.SoftwarePurchaseGuid, spur.[Purchase Date], spur.Quantity, slp.SoftwareLicenseGuid, iis._SoftwareComponentGuid
FROM vContract_SoftwareLicensePurchases slp
JOIN vSoftwarePurchase spur
ON spur._ResourceGuid = slp.SoftwarePurchaseGuid
LEFT JOIN ResourceAssociation ra
ON ra.ParentResourceGuid = slp.SoftwareProductGuid
AND ra.ResourceAssociationTypeGuid = '9D67B0C6-BEFF-4FCD-86C1-4A40028FE483'
LEFT JOIN Inv_InstalledSoftware iis
ON ra.ChildResourceGuid = iis._SoftwareComponentGuid
AND iis.InstallFlag = 1
WHERE slp.SoftwareLicenseGuid = slp.SoftwareLicenseGuid
Authorized Clients SQL information
The output of the first SQL script would then need to evaluate Authorized Client lists from their related tables and views. These can include the following. Note: Because of the increasing complexity of what is needed in SQL, this article does not further go into detail about how to continue to elaborate on writing SQL scripts to further accomplish the following information's goals.
By evaluating these tables and views, it can be found which computers from which Authorized Client (filter) lists from which Software License are "consuming" licenses for Software Products. However, the key problem with this is that this does not take into account any unauthorized installs that are in the same area that the authorized installs are in. For example, if an Authorized Client list was based on a location or organizational group, this would show, for example, Adobe 9 installed and in compliance 3 times from a total of 10 licenses. However, it does not show if any unauthorized computers in the same location or organizational group are also installed with Adobe 9, which makes this entire process meaningless because it's more likely than not that there are some unauthorized installs.
Theoretically then, the SQL script would need to evaluate computers based on their location or organizational group, and then compare that list with the Authorized Client list, finally then deriving which are authorized and which are not, to then more or less determine how many "licenses" are available at that location or organizational group.
Beyond this SQL script customization, customers may find it easier to use out of box reports to check installed software reports or adapt these to include locations or organizational groups. For example, the Installed Software by Computer report could be customized to show the computer's Location field. This data could then be cross-referenced by the Software Purchase's Location. But as there is no simple way to tell, geographically, which computers in an OU are consuming licenses, a fair amount of reporting would need to be utilized to determine this.
Note: The ability to track available licenses has been submitted to the Asset Management developers as a feature request for a possible inclusion in a future version of the product.
Can Asset Management control which users can install or use software?
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