In Symantec Endpoint Protection Small Business Edition (SEP SBE) cloud, when you remove the endpoint protection service from a computer, the user mappings, alerts, reports, and other settings for the computer are deleted. You can turn on the service at any time, but you must recreate the user mappings, alerts, reports, and other settings for the computer. You can either create new settings, or reuse the settings you previously had associated with the computer.
Removing and re-adding the service helps in resolving any agent error issues. You can also choose to uninstall and reinstall the agent on the computer to resolve any issues with the agent.
To remove the service from a computer
In SEP SBE Management Console, click Computers.
On the Computers page, click the name of the computer that you want to remove the service from.
On the Computer Profile page, under Tasks, click Remove Service.
The Remove Endpoint Protection service dialog box appears with a message that asks you to confirm the removal of the service.