When your Symantec.cloud account is provisioned you receive an email with the subject line: New User Registration. The email includes the information to log in to your account and other useful information:
Your Account Details
A link to create a password for your new account
A link to our frequently asked questions and Online Help
A link to the Support request submission form
The Support telephone number
The support email address
If you do not receive this email when you expect it, please check your Spam folder.
Putting Symantec.cloud to work requires that you deploy Protection Agents to your servers and user computers. To begin though, you must log in to your new account.
Create separate groups and policies for your servers and your user computers.
The users of protected computers do not need a login account to Symantec.cloud. However, you can optionally create users to assist you in managing your Backup Exec.cloud account; or you may create regular user accounts to allow certain users to make changes to the backup policy that is assigned to their computer