By default, if you simply run this tool, it will watch your automation environments and display the progress to the screen. This provides additional information not captured by the Task Management console when you push an imaging job to a client system. Also by default, this tool will not save what you see to a log file for future analysis, or to send to support. And, there is not "Save" option.
Saving the Results:
If you want to save what RemoteTrace is seeing, you have to create (or change) a registry key on the server. Under HKLM\Software\Altiris\Deployment, add a new String Value key called "DebugLog". Set the value to a location on the Deployment Server, such as c:\temp. There is currently no other way to capture the output of this utility.
Note for Client Debugging:
The same registry key created above, if created on the client(s) system(s) can capture the client-side of what Remote Trace sees.
Imported Document ID: HOWTO9848
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