Viewing unresolved security risks

The Endpoint Protection widget on your Home page displays the Agent-reported events. From this widget or from any Computer Profile page you can view the Agent-identified, Unresolved Risks on that computer. The Unresolved Security Risks counter links to page that enables you to manage these identified unresolved risks.

Note:

Agents that are installed on Windows 2008 do not support the management console fix, restore, and delete files feature.

Note:

Agents that are installed on Windows Server 2012 do not support the management console restore of quarantined files.

Table: Unresolved Security Risks page features

Feature

Description

Agent drop-down menu

Displays the unresolved risks for all Agents by default or allows the display of a specific Agent Quarantine

Time frame drop-down menu

Controls the period of time for which unresolved items are displayed

Fix button

Instructs the Cloud Endpoint Protection Agent to fix selected risks

File name search

Searches the risks list by partial or full file name

Selection check box

Allows the selection of one, many, or all unresolved risks for the Fix action

Agent (reporting agent name)

Links to the Computer Profile page for that computer

Threat Type

Identifies the nature of the risk

Threat Name

Displays the name of the risk (which may vary from the actual file name)

Date/Time

Displays the date and time the risk was identified

Filename

Displays the directory path and file name of the risk

To view the Endpoint Protection Unresolved Risks listing

  1. From your Home page, click the number of Unresolved Security Risks that are listed in the Endpoint Protection widget.

    Note:

    Unresolved Security Risks can also be accessed from any computer profile page.

  2. Use the Unresolved Security Risks drop-down menus to filter the display by Agent and by the time frame.

  3. Select the unresolved risks that you want to resolve, and then click Fix.

Imported Document ID: HOWTO98503
Legacy ID: v56868637_v98916675

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