USB Device Control can prevent the insertion of a USB thumb drive into a computer. This capability reduces the risk of malicious code injection or theft of an organization's intellectual property. This security service can thwart the legitimate efforts of network administrators. Many administrators carry USB storage devices containing management software with them to service the computers on their network. The Computer Settings portion of the Settings tab enables administrators a way to override the Block action set by an Endpoint Protection policy.
Best practices suggest that the use of USB devices for software installation is a security risk.
To configure an override password for Agent administrators
From any page, click Settings and then Computer Settings.
Under Agent Administrator Password, activate the Specify the password for protected features checkbox.
Enter the new password and confirm the password.
The Agent administrator password can now override USB device controls or uninstall password protection on an endpoint.
This feature enables a trusted administrator to insert and use a USB device in endpoint computers.
To override USB Device Controls on an endpoint
From the system tray on the endpoint computer, open the Cloud Endpoint Protection Agent.
From the main interface page, click Endpoint Protection.
When the main Endpoint Protection page opens, click the Override USB Device Control option in the right side menu.
Enter the administrator password into the USB Device Control password box when it opens and click OK.
The Agent Administrator password provides full access to the inserted USB storage device until you restart the computer.
The administrator's password must be entered and confirmed before the USB device is inserted into the computer. If the USB device is inserted before the password is entered, remove the USB device, reenter the administrator password, then reinsert the USB device.
Imported Document ID: HOWTO98519
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