You can update a user's contact methods whenever needed.
A user's contact methods control how they receive their alerts. By default, users receive alerts at the email address that is associated with their account.
To edit a user's contact methods
On the top of any page, click Users.
The Users page appears.
Find the user whose contact method you want to change by finding them in the list, or searching for them by name.
Click the name of the user whose contact method you want to modify.
The user's Summary page opens.
Click the Alert Preferences in the column on the left.
The contact methods for the user are displayed. By default, users receive alerts at the email address that is associated with their account.
If the user has their contact methods configured, you can modify them as needed, or add a contact method.
To add a contact method
From the users Alert Preferences page, click the Add Contact Method.
When the Add Contact Method modal opens:
Enter a descriptive name for the contact method.
Choose email or SMS as the contact method Type.
Enter an address for the contact method.
Make sure that the Send alerts to my contact device check box is selected. Otherwise the alerts are not delivered to the email address entered, but are only listed on Symantec.cloud.
To add the contact method, click Save.
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