For IT Management Suite 6.x and before, Event Queue settings are adjusted with Registry Editor. To change those settings in IT Management Suite 7.0 and later, you should use the NS Configurator utility.
Warning: For IT Management Suite 7.0 and later versions, event queue values in system registry are overwritten by NS Configurator. Do not use the Registry Editor to change them.
Changing Event Queue settings
On the Notification Server computer, open the NS Configurator utility. By default, it is placed in C:\Program Files\Altiris\Notification Server\Bin\Tools folder.
In the NS Configurator utility, in the left pane, click Core Settings > Event Settings > NSE > Queue.
In the right pane, edit the settings, and then click Save.
Imported Document ID: HOWTO98831
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