Currently Symantec Encryption Management Server (Formerly PGP Universal Server) does not allow editing the name of the group key on the server web interface. There is an option to edit the display name of the owner of the key displayed on the server by navigating to "Keys">"Managed Keys">"Click on the key in question">"Edit Names" button. Edit Names only renames the display name of owner of key on the server web UI and not the key itself.
1. Download and import the group keypair/normal keypair that has to be renamed to Symantec Encryption Desktop. 2. Open Encryption Desktop and locate your group key. This cannot be a public key as public keys cannot be updated of themselves. 3. Right click on the group key and chose Properties. 4. Click on Add Email Address. (If Add Email Address is not available, expand the key by clicking on the + sign and right click on the name of the key and chose Properties) 5. Type in the new name. Do not add an email address for the group key. Click OK. 6. Type in the original passphrase of the key pair if any. Click OK. 7. The new name and email address (UserID) will then be added to the key pair. If it is not visible, expand your key pair by clicking the + sign. 8. Right click on the new User ID and click Set as Primary Name. You will notice that the new User ID you created is displayed as the key name.
Upload the renamed key to the Encryption Management Server.
The second workaround involves root access of the server using Putty and running a few commands. This requires that a case with Technical Support Team be created to correctly execute the workaround.
Symantec Corporation is committed to product quality and satisfied customers. This Feature Request is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product. Technical Support filed a Feature Request to add this product feature. Note that an feature request is exactly that, a request. There is no committed date for this request from the Endpoint Encryption Product Management team, nor from the Endpoint Encryption Engineering team at this time. Please be sure to refer back to this document periodically as any changes to the status of the request will be reflected here.
ID: 3766235 SOURCE: ETrack
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