As per Microsoft article: https://support.microsoft.com/en-us/kb/3123303?sd=rss&spid=14019 Microsoft has decided to end of life Internet Explorer 8, 9, and 10.
ITMS 7.5 supports the use of Internet Explorer 9 and 10, but does not support the use of Internet Explorer 11. Microsoft ended support of Internet Explorer 9 and 10 as of January 12, 2015.
ITMS 7.5 SP1 supports the use of Internet Explorer 11. Customers using ITMS 7.5 are strongly encouraged to migrate to ITMS 7.5 SP1 and to use Internet Explorer 11 to access the ITMS console.
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This will clear the history and restart the chat.