Do Managed Security Services (MSS) analysts use the logs from the Hosted Log Retention (HLR) service.
Last Updated April 19, 2016
For customers with our Hosted log Retention service (HLR), Symantec collects the logs from our customers' sites and puts them into secure storage with access through a web based portal for reporting and querying. HLR logs are not actively monitored for threats, but may be used at the analysts' discretion to provide additional context in conjunction with monitored device logs when investigating a security incident.
Additional information is available in the MSS Operations Manual
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