Prior to ITMS 8.0 HF1 FTP download of software update packages uses active FTP mode only. This issue is resolved with 8.0 HF1 DOC9271 To download software update packages in passive FTP mode, use the following registry setting after installing ITMS 8.0 HF1:
Registry key : HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\Patch Management Registry value [DWORD]:UseFTPPassiveMode Value: 0=OFF(Use Active Mode), 1=ON(Use Passive mode), default value is OFF
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