About Package Checkpoint Recovery for Symantec Management Agent
Last Updated March 04, 2019
When the Symantec Management Agent (aka Altiris Agent) is downloading a package, the process can sometimes be interrupted due to many different reasons. At this time the agent will cache the portion of the package it has already downloaded. The agent will enter a waiting to retry download state and attempt the download again after a short period of wait time. The agent will pick up the download where it left off, using the cached portion of the downloaded files.
Note: Packages which are downloaded via Package Multicast do not utilize checkpoint recovery, i.e If a multicast package download is interrupted mid-way through, it will pick up the download from the beginning when it retries. If download is terminated, it will start from beginning, no resume for multicast.
What if you unplug the network cable during a file transfer, wait a few minutes and plug the cable back in, checkpoint recovery will pick up where it left off?. If you power off your computer during a file transfer, do you lose the cache and the download will start over again from the beginning?
There is no timeout when cache is lost. All the time when agent starts after reboot or network restored after cable unplugged or undocking it will check for packages and will resume download from the last point of download where it stopped.
Subscribing will provide email updates when this Article is updated. Login is required to Subscribe