If LDAP Sync was previously enabled and the desire is to remove the configuration completely to prevent an accidental run, it is possible to manually remove the configuration. Unfortunately, this cannot be done from the Enterprise Gateway console.
To remove the configuration:
Stop the Symantec VIP Enterprise Gateway services from Services.msc.
Browse to <EG_HOME>\LdapSync\services and locate the ldapSyncfolder. (example: C:\Program Files (x86)\Symantec\VIP_Enterprise_Gateway\LdapSync\services\)
Remove the ldapSyncfolder.
Start the Symantec VIP Enterprise Gateway service from Services.msc.
Upon logging back into the EG console the default activation options should appear under User Store > LDAP Directory Synchronization.
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