Symantec Endpoint Encryption (SEE) Tested and confirmed on SEE versions 11.1.2 and 11.1.3
When you enter a password longer than 32 characters in either the SEE Software Setup "Drive Encryption Installation Settings - Client Administrators" page or the Native Policy Manager "Drive Encryption Computer Policy - Client Administrators" page, the password is truncated to the first 32 characters.
If you attempt to type more than 32 characters, the additional characters are not inserted into the password field. If you cut and paste a password with more than 32 characters into the password field, it only takes the first 32 characters. No error, warning or notice message is thrown.
A Feature Request has been submitted for “being able to use a 40 character password for the Endpoint Encryption Client Administrator”.
Symantec Corporation is committed to product quality and satisfied customers. Technical Support filed a Feature Request to add the functionality listed above. This Feature Request is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product.
There is no guaranteed date for this request from the Encryption Product Management team, or the Encryption Engineering team at this time. Please be sure to refer back to this article periodically as any changes to the status of the request will be reflected here. You can also subscribe to this article to receive notification when it is updated.
To have your organization added to the list of companies that desire this Feature Request, please contact technical support.
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