This document lists the new fixes and component versions in Symantec Endpoint Protection (SEP) 12.1 Release Update 6 Maintenance Pack 9 (12.1.6 MP9). This information supplements the information found in the Release Notes.
SEP for Mac makes numerous and excessive requests to stats.qalabs.symantec.com
Fix ID: 4004929
Symptom: The Symantec Endpoint Protection client for Mac generates excessive requests to stats.qalabs.symantec.com. You want to prevent or curtail these requests, if possible.
Solution: Removed some ping requests that were no longer needed, and cleaned up code for dependencies.
ADC causing up to a 30-second delay with a specific Outlook add-in
Fix ID: 4117668
Symptom: Application and Device Control (ADC) is causing a delay of up to a 30 seconds when a specific PhishAlarm Outlook plug-in is installed. ADC may also cause a hang in this scenario.
Solution: Updated the code to improve response time.
Juniper VPN adapter is not recognized by Location Awareness
Fix ID: 4118217
Symptom: If a system connects through Juniper VPN, Location Awareness does not recognize it and location switching does not happen.
Solution: Added an extra registry check to detect connections that use Juniper VPN.
ccSvcHst crashes when connected to VPN
Fix ID: 4095975
Symptom: The service ccSvcHst service crashes when you connect remotely through a VPN.
Solution: Corrected an issue where a memory exception was not being handled with ccSvcHst.
Syslog entries are only timestamped in local time
Fix ID: 4111540
Symptom: When you enable external logging in Symantec Endpoint Protection Manager, you notice that the time listed for some log entries only display the local time and not GMT/UTC.
Solution: Modified external logging to show Syslog entries in either local or GMT through the setting scm.ext.logging.utc.enabled in conf.properties.
Smc.exe fails to start with error: Failed to read key from ccSettings
Fix ID: 4117429
Symptom: Smc.exe does not start and complains there is a ccSetting issue when reading a key.
Solution: Updated the logic in the ccSettings restore code to prevent this error.
Scan stops while scanning a Softgrid file
Fix ID: 4117658
Symptom: When you scan a file with Softgrid installed, the scan never finishes. You are unable to close the scan window.
Solution: Update to the Decomposer engine allows these scans to finish.
Policy Update causing disconnection for Skype
Fix ID: 4117667
Symptom: Skype for Business randomly drops connections when Symantec Endpoint Protection applies a new policy.
Solution: The Symantec Endpoint Protection client no longer temporarily disconnects the network during a Symantec Endpoint Protection policy update on computers that run both DHCP and Peer-to-Peer authentication.
Crash on RHEL 7.2 on Symantec Endpoint Protection for Linux
Fix ID: 4117674
Symptom: With the Symantec Endpoint Protection for Linux client installed on Red Hat Enterprise Linux (RHEL) 7.2, the entire system becomes unresponsive and requires a hard restart to recover.
Solution: Adjusted a critical process to not stop servicing requests when the Syslog daemon is busy.
SEP for Linux smcd process fails to stop
Fix ID: 4125106
Symptom: In very rare circumstances, smcd can hang the heartbeat thread, leading to no heartbeats and the inability of smcd to shutdown correctly.
Solution: Resolved this uncommon cause of smcd hanging.
Windows 10 does not reboot after language packs are installed
Fix ID: 4128639
Symptom: Windows 10 does not boot with Symantec Endpoint Protection and language packs installed.
Solution: Fixed a compatibility issue between fontdrvhost.exe and sysfer.dll.
Firewall status inaccurate after a firewall policy is withdrawn in Symantec Endpoint Protection Manager
Fix ID: 4117663
Symptom: When the Symantec Endpoint Protection Manager firewall policy is withdrawn, the managed Windows 10 client shows the status of Firewall as: "Windows Firewall and Symantec Endpoint Protection are both turned off."
Solution: Corrected the logic in the client UI to show the correct firewall status.
SEP for Linux does not compile on SLES 11 SP3 build
Fix ID: 4117666
Symptom: During installation of Symantec Endpoint Protection client for Linux, AutoProtect fails to compile or load. The installation either logs a message indicating it was unable to find syscall table, or crashes the computer with a page-fault. This issue happens on SUSE Linux Enterprise Server (SLES) 11 SP33.0.101-0.47
Solution: Increase the ability of AutoProtect to load when other third-party modules have loaded, such as secfs2, Tripwire, and so on.
Bug Check 19 in Sysplant.sys during initial system load
Fix ID: 4117671
Symptom: A blue-screen crash occurs during startup with Bug Check 19, implicating Sysplant.sys.
Solution: Corrected the handling of a null pointer.
The build number for this release is 12.1.7369.6900. Red text indicates components that have updated for this release.
WLU (Symantec Endpoint Protection Manager)
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