Symantec is committed to providing our customers with the best-in-class endpoint security solution to deal with the ever-evolving threat landscape. To keep up with this commitment, Symantec Endpoint Protection Small Business Edition (SEP SBE) is withdrawing support for the following operating system (OS) versions on February 26, 2018:
Microsoft® Windows® XP (32-bit) Home/Professional/Tablet PC/Media Center (32-bit) with Service Pack 2 or later
Microsoft Windows Vista® (32-bit and 64-bit) Starter/Home Basic/Home Premium/Business/Ultimate with Service Pack 1 or later
Microsoft Windows Server 2003 (32-bit, 64-bit, R2, SP1 or later)
Microsoft Windows Server 2008 (32-bit, 64-bit, Standard, and Enterprise)
You are receiving this notification because you have been identified as a SEP SBE customer or partner with the endpoints that are currently running one of the OS versions listed above.
Why are we withdrawing support?
Microsoft has withdrawn support for the following OS versions:
Microsoft Windows XP support ended April 8, 2014
Microsoft Windows Vista support ended April 11, 2017
Microsoft Windows Server 2003 and Small Business Server 2003 support ended July 14, 2015
Microsoft Windows Server 2008 (Standard and Enterprise) support ended July 12, 2011
Microsoft is no longer providing security patches on these OS versions.
We have been advising our customers over the last year to upgrade to a supported OS version.
The majority of our customers have already upgraded their endpoints to the supported OS versions so we will focus our resources where the need is greatest.
What can I expect on February 26, 2018?
The current deployment of our agents would continue to work with above mentioned operating systems until further notice.
So long as you have the current version of our agent installed and LiveUpdate port open, our agents would continue to get definition updates.
You can still enroll new endpoints running these operating systems with SEP SBE agent.
Symantec will stop testing and providing support for SEP SBE service against these operating systems from this date.
Symantec product and support pages will be updated to reflect this change.
What can I do about it?
You should review your endpoint OSs in the product console under the Computers tab and delete any computer that is no longer in use.
You can upgrade your endpoint to the latest supported version of OS from Microsoft.
What will happen if I call our support team?
Please contact us if you need any assistance in deploying the SEP SBE agent after you upgrade the OS on your endpoints to a currently supported OS.
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