To ensure your company's account is kept secure, there is an "access approval" process in place for all requests made to your company's account in MySymantec. When a user enters a SID requesting access to your company's account, an email is sent to a user that has been identified as an Admin to either approve or reject the request.
All requests will come from email@example.com. There are three different scenarios that you as an administrator will receive this email:
A user has requested access to an account for the first time.
User requests a portal role upgrade from Standard to Admin.
A user who had access has changed their email, and their access was revoked. They are requesting access back into the account.
The emails will look like:
Account Request for first-time users:
Request for access after email change:
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