Blue Coat is upgrading the Hard Disk Drives (HDD) on CF5000-MX appliances to a new version of the 2TB hard drives.
·Blue Coat expects to begin shipping the new 2TB drives in late January 2014.
Existing 2TB drives are no longer manufactured.
New 2TB drives are replacing the current drives.
To enable full utilization and performance from these new drives, updated software is required.
The minimum software release that supports the new 2TB drives is CacheFlow 188.8.131.52 or newer.
Software releases without new drive support will be displayed as “present (unsupported)” when viewed from the Command Line Interface (CLI).
Blue Coat will provide like-for-like RMA and Field Replacement Units (FRU) for 6 months from the date of this announcement.
What Hard Drives are being impacted?
What Hard Drives are being qualified?
Blue Coat recommends that customers with the indicated appliances upgrade to one of the listed CFOS softwarereleases to minimize impacts. This will ensure best performance and service coverage over the life of the product.
For more technical details please see Knowledgebase articles (KB5867)
For more information about the above appliances, please visit http://www.bluecoat.com/ or contact your local Blue Coat sales representative or authorized Blue Coat partner.