Symantec has implemented a change to the PacketShaper S500 due to component obsolescence. There is no change to the form, fit or function of the PacketShaper S500 product.

The CPU used in the PacketShaper S500 products, the E5-2680, is no longer available from the vendor. This is being replaced in the PacketShaper S500 products by the E5-2680v2 CPU. There is no change to the form, fit or function – including performance – of the PacketShaper S500 products as the CPU operations are under full software control. Customers will notice that the BIOS Post output will display this new CPU number instead of the old.

Customers will have to use PacketShaper software version 11.5.3 or later with products that have the new CPU. No further customer action is required.

For details, please see attached Product Change Notice for PacketShaper S500 CPU.
Imported Document ID: 000032580

PCN PacketShaper S500.pdf

PCN PacketShaper S500.pdf

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