You will receive access to the most recent version of the software at the time of purchase. If you are current on maintenance/support on the license, you will have access to upgrades to which you are entitled via your Version Upgrade serial number. Older versions than what you purchased may not be available.
If you receive an error when trying to extract the file that you downloaded, it is possible that the download process did not finish. In this case, download the file again. If the problem persists, contact Customer Support.
What if the download doesn't complete?
If the download process does not complete successfully, download the file again. If the problem persists, contact Customer Support.
How long will the download take?
The download time depends on the size of the file, the speed of your connection, and other factors.
What should I do if I don't find the version I need on MySymantec?