Using Symantec Endpoint Protection (SEP) unidentified scans are happening and their source cannot be identified. The "SymRmvScan" utility needs to be run.
Warning: This utility is provided for customer convenience only. Symantec Technical Support cannot provide support for the use of this utility or any scripts calling this utility.This utility will remove all Symantec Antivirus and Symantec Endpoint Protection scans for all profiles on the system upon which it is run.
The zip file is password protected. To unzip the file use the following password: symantec
SymRmvScans creates a log file of what was accomplished. Any discussion of the success or failures of this utility will require this log. The log is named RmvScan.log and is, by default, located in C:\SymRmvScans.
Using the utility:
Extract the file to a convenient location, such as the Desktop, using the unzip password provided above.
The DOS window should not be closed during any course of action while the tool is running
This tool may take several minutes to complete.
This tool does not run silently by design.
Imported Document ID: TECH105319
Subscribing will provide email updates when this Article is updated. Login is required to Subscribe