Client is not getting policy changes
Client is not getting policy changes from Symantec Endpoint Protection Manager (SEPM)
Verifying the Symantec Endpoint Protection client is connected to the Symantec Endpoint Protection Manager
Verifying which group the client belongs to
Location Awareness Issues
Check console logs for errors writing policy changes to the Symantec Endpoint Protection Manager
Verifying Policy was Updated at the Server
Verifying Policy Serial Numbers (revisions)
Verify the Health of IIS & Secars (ISAPI plugin)
Verify msxml3.dll is registered
Subscribing will provide email updates when this Article is updated. Login is required.
Thanks for your feedback. Let us know if you have additional comments below. (requires login)
This will clear the history and restart the chat.