How to turn off Active Scan when new definitions arrive?
The following steps will change the policy configuration to disable these Active Scans.
Technical Information The "DefWatch QuickScan" has been renamed to "Active Scan when new definitions arrive" since SEP 11.
See for more details on Active Scans and Scheduled Scans:
TECH104430 - Symantec Endpoint Protection Manager - Antivirus and Antispyware - Policies explained
HOWTO80940 - About the types of scans and real-time protection
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This will clear the history and restart the chat.