This document describes the requirements for using pcAnywhere with a Host Controlled Family (HCF) or Host Signal Processing (HSP) modem.
Both HCF and HSP are software-based. They cost less, use less power, and provide greater flexibility than hardware. These programs are typically used with PCI modems. As with other software-based modems (such as RPI, Winmodem, and so forth), pcAnywhere's ability to work with these modems is only as good as the modem's drivers. If you own an HCF or HSP modem and it does not work with pcAnywhere, then get updated drivers for the modem before calling pcAnywhere technical support.
HCF This comes from the Conexant Corp. (formerly Rockwell Semiconductor Systems). As used with modems, HCF is a single-chip technology. That chip contains the digital signal processor (DSP). The hardware driver, modem control and port driver functions are handled by software. You can find more information about HCF modems at the Conexant Modem Support FAQs Web page.
HSP Designed and marketed by PcTel, HSP is essentially the reverse of HCF in that here modem control is done by one or two chips on the modem and digital signal processing is by software. Both PcTel and Zoltrix make modems that utilize HSP technology. You can find the latest drivers for HSP modems at your modem manufacturer's Web site.
NOTE: The location of these documents is subject to change without notice. Symantec provides these links as a convenience only. The inclusion of such links does not imply that Symantec endorses, recommends, or accepts any responsibility for the content of such sites. For more information, see the Symantec Legal Notice.
Note: Software modems may not fully emulate the hardware modems funtionality and my not perform properly in all cases. Symantec recomends the use of hardware modems for best performance.
Imported Document ID: TECH106577
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